Roald Dahl's Matilda The Musical

• You may exchange tickets to another production within the series up to 24 hours prior to the performance that you are unable to attend.
• It is recommended that patrons exchange tickets as early as possible. All exchanges are subject to availability. If you have special seating requirements please advise at time of exchange.
• Call 412.539.0900 x232. We will hold tickets at the theater day of performance or provide you with exchanged tickets prior to performance if you have receipt of original tickets or actual tickets. Your original tickets will no longer be valid, OR visit the box office up to one hour prior to the production you are unable to attend.

• Pittsburgh Musical Theater is committed to providing an environment that is inclusive and welcoming to all patrons. For information about our accessible services please contact our Box Office & Audience Services Manager, Accessibility Coordinator, Amber Kocher at 412.539.0900 x232.
• More information about Byham Theater accessibility
• American Sign Language interpreted performances can be requested by calling 412.539.0900 ext. 232. Requests for sign language interpreters must be received at least four weeks in advance, and are subject to the availability of an interpreter.
• Large print programs are available on request.

Pittsburgh Musical Theater takes your safety very seriously, and has implemented additional measures to better assure the comfort and protection of all persons who visit or frequent the Gargaro Theater and the West End Canopy. The most critical issue to Pittsburgh Musical Theater is always the safety of our stakeholders; staff, volunteers, visitors, and guests. Our policies are meant to preserve that commitment to security.

Prohibited items must be returned to your vehicle or discarded. Anything placed on our property outside the entry gate will be discarded or removed by authorities.

PMT reserves the right to deny drugs or medications that are unlabeled, unidentifiable, in large quantities or at discretion of security or management.

This list is not all-inclusive and may change or be updated at any time without notice. Additional restrictions may apply.

• Oversized bags that exceed 12" x 12" x 6"
• Weapons of any kind or facsimiles of weapons, including firearms, pellet guns, stun guns, martial arts weapons, pepper spray, pocket/utility knives or cutting instruments
• Illegal drugs or substances
• Flammable liquids
• Fireworks, pyrotechnics, flares or incendiary devices
• Glass, metal, or plastic containers of any kind including cans, bottles and flasks. This includes refillable, reusable water bottles.
• Outside food or beverages including alcohol
• Interchangeable/detachable camera lens (No professional photography-unless authorized)
• Audio/visual recording devices
• 2 way radios
• Laser pointers
• Laptops/tablets
• Beach balls, projectiles, balloons, permanent markers, spray paint
• Drones
• Flashlights
• Signs, flags, banners
• Selfie sticks
• Guests without shoes or shirts
• Costume masks / masks that are not medical, or are not related to COVID-19 safety
• Face paints
• Optical illusions
• Jewelry that could be used as a weapon including chains and studded bracelets
• Pets, other than service animals
• Segways, skateboards, rollerblades, hoverboards, bicycles, helmets, any type of portable seat, other than those approved and required for accessibility
• Noisemakers, bullhorns, or air horns
• Unapproved pamphlets, handouts, advertisements